# Customer Review Insights — Beast Mode Lawn Care Generated 2026-05-24 from 101 verified reviews (2022-01-03 – 2026-05-21). ## Summary Beast Mode Lawn Care in Jacksonville, FL has collected 101 reviews spanning from January 2022 through May 2026, with an overall positive sentiment rate of 92.1% and a sentiment score of 0.78, though the trend line is noted as declining. The business covers a range of outdoor services, with general lawn care generating the highest volume of feedback at 40 mentions and a 95% positive rate. Lawn mowing was noted in 19 reviews at 84.2% positive, while yard cleanup (4 mentions, 100% positive) and landscaping (4 mentions, 100% positive) drew uniformly favorable responses. Lawn cleanup received a more moderate 75% positive rate across 4 mentions. Among service aspects, Courtesy & Friendliness and Scheduling & Booking Ease both reached 100% positive across 23 and 12 mentions respectively, indicating consistent strengths in interpersonal interactions and appointment experience. Professionalism & Conduct was cited in 59 reviews at 93.2% positive, and Punctuality & On-Time Service earned 91.7% positive across 24 mentions. Pricing & Value registered 86.7% positive over 15 mentions, and Responsiveness & Speed came in at 83.3% positive across 18 mentions. Communication & Updates, mentioned in 19 reviews, sits at 73.7% positive, a figure that warrants attention as it approaches the threshold for concern, and Problem Resolution & Effectiveness stands at 75% positive across 8 mentions. The most notable area of concern is Technical Knowledge & Expertise, which recorded only a 60% positive rate across 5 mentions, falling below the 70% threshold. At the topic level, Service Recovery & Problem Resolution drew a 50% positive rate across 6 reviews, indicating that when issues arise, resolution outcomes are inconsistent. The Communication & Responsiveness topic similarly showed an 80% positive rate across 15 reviews. Technician Nathan is the only individually named staff member, appearing in 5 reviews with an average rating of 4.4 out of 5. Topics such as Lawn Care & Maintenance, Professionalism, Reliability & Punctuality, Cleanup Services, Recurring Service, and Landscaping & Installations each reached 100% positive rates, reflecting strong performance in day-to-day execution. The declining review trend suggests the business may be experiencing a shift in customer experience or engagement in more recent periods. ## Overall Sentiment - Positive: 92.1% - Neutral: 0% - Negative: 7.9% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 59 of 101 reviews (58.4%) - Positive: 93.2% (55 of 59) - Top phrases: "very professional", "Great service", "Professional" ### Punctuality & On-Time Service - Mentions: 24 of 101 reviews (23.8%) - Positive: 91.7% (22 of 24) - Top phrases: "On time", "timely", "very timely" ### Courtesy & Friendliness - Mentions: 23 of 101 reviews (22.8%) - Positive: 100% (23 of 23) - Top phrases: "friendly", "Super nice people", "They were friendly" ### Communication & Updates - Mentions: 19 of 101 reviews (18.8%) - Positive: 73.7% (14 of 19) - Top phrases: "easy to contact", "very communicative", "Never returned call." ### Responsiveness & Speed - Mentions: 18 of 101 reviews (17.8%) - Positive: 83.3% (15 of 18) - Top phrases: "responsive", "Came quickly", "responsive on emails" ### Pricing & Value - Mentions: 15 of 101 reviews (14.9%) - Positive: 86.7% (13 of 15) - Top phrases: "Reasonable", "affordable", "Great charge" ### Scheduling & Booking Ease - Mentions: 12 of 101 reviews (11.9%) - Positive: 100% (12 of 12) - Top phrases: "They were extremely accommodating", "I appreciate how easy it was to schedule", "I had a funeral they were able to work with me" ### Problem Resolution & Effectiveness - Mentions: 8 of 101 reviews (7.9%) - Positive: 75% (6 of 8) - Top phrases: "didn't do what I asked", "They wouldn't rest until the job was complete", "They took a big project and handled it like a Beast" ### Cleanliness & Tidiness - Mentions: 7 of 101 reviews (6.9%) - Positive: 85.7% (6 of 7) - Top phrases: "cleaned up after the work", "They blew off the driveway though", "neglected to blow off the side porch" ### Technical Knowledge & Expertise - Mentions: 5 of 101 reviews (5%) - Positive: 60% (3 of 5) - Top phrases: "also quite knowledgeable", "Nathan and his team did an amazing job", "helped us to put in our sprinklers and make sure that we could care for the new lawn" ## Top Employees ### Nathan - Mentioned in 5 reviews - Average rating when mentioned: 4.40 - Sentiment: 80% positive ## Services ### Lawn Care - Mentioned in 40 reviews - Sentiment: 95% positive ### Lawn Mowing - Mentioned in 19 reviews - Sentiment: 84.2% positive ### Lawn Cleanup - Mentioned in 4 reviews - Sentiment: 75% positive ### Yard Cleanup - Mentioned in 4 reviews - Sentiment: 100% positive ### Landscaping - Mentioned in 4 reviews - Sentiment: 100% positive ### Lawn Maintenance - Mentioned in 4 reviews - Sentiment: 100% positive ### Edging - Mentioned in 2 reviews - Sentiment: 50% positive ### Leaf Removal - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Service Quality - Service Quality mentioned in 35 of 101 reviews (34.7%) - 97.1% of Service Quality reviews are 4 or 5 stars - Average rating in Service Quality reviews: 4.9★ ### Lawn Care & Maintenance - Lawn Care & Maintenance mentioned in 32 of 101 reviews (31.7%) - 100% of Lawn Care & Maintenance reviews are 4 or 5 stars - Average rating in Lawn Care & Maintenance reviews: 5★ ### Professionalism - Professionalism mentioned in 16 of 101 reviews (15.8%) - 100% of Professionalism reviews are 4 or 5 stars - Average rating in Professionalism reviews: 5★ ### Communication & Responsiveness - Communication & Responsiveness mentioned in 15 of 101 reviews (14.9%) - 80% of Communication & Responsiveness reviews are 4 or 5 stars - Average rating in Communication & Responsiveness reviews: 4.4★ ### Lawn Mowing - Lawn Mowing mentioned in 14 of 101 reviews (13.9%) - 85.7% of Lawn Mowing reviews are 4 or 5 stars - Average rating in Lawn Mowing reviews: 4.5★ ### Pricing & Value - Pricing & Value mentioned in 14 of 101 reviews (13.9%) - 85.7% of Pricing & Value reviews are 4 or 5 stars - Average rating in Pricing & Value reviews: 4.4★ ### Reliability & Punctuality - Reliability & Punctuality mentioned in 13 of 101 reviews (12.9%) - 100% of Reliability & Punctuality reviews are 4 or 5 stars - Average rating in Reliability & Punctuality reviews: 5★ ### Customer Service - Customer Service mentioned in 12 of 101 reviews (11.9%) - 91.7% of Customer Service reviews are 4 or 5 stars - Average rating in Customer Service reviews: 4.8★ ### Cleanup Services - Cleanup Services mentioned in 12 of 101 reviews (11.9%) - 100% of Cleanup Services reviews are 4 or 5 stars - Average rating in Cleanup Services reviews: 5★ ### Recurring Service - Recurring Service mentioned in 8 of 101 reviews (7.9%) - 100% of Recurring Service reviews are 4 or 5 stars - Average rating in Recurring Service reviews: 5★ ### Landscaping & Installations - Landscaping & Installations mentioned in 7 of 101 reviews (6.9%) - 100% of Landscaping & Installations reviews are 4 or 5 stars - Average rating in Landscaping & Installations reviews: 5★ ### Scheduling - Scheduling mentioned in 7 of 101 reviews (6.9%) - 85.7% of Scheduling reviews are 4 or 5 stars - Average rating in Scheduling reviews: 4.7★ ### Service Recovery & Problem Resolution - Service Recovery & Problem Resolution mentioned in 6 of 101 reviews (5.9%) - 50% of Service Recovery & Problem Resolution reviews are 4 or 5 stars - Average rating in Service Recovery & Problem Resolution reviews: 3.3★ ## FAQ **Q: Is Beast Mode Lawn Care professional?** A: Based on 59 reviews mentioning professionalism & conduct, 93.2% report positive experiences. Customers frequently mention "very professional". **Q: Is Beast Mode Lawn Care on time for appointments?** A: Based on 24 reviews mentioning punctuality & on-time service, 91.7% report positive experiences. Customers frequently mention "On time". **Q: Is Beast Mode Lawn Care courteous and friendly?** A: Based on 23 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention "friendly". **Q: Is Beast Mode Lawn Care good at communicating with customers?** A: Based on 19 reviews mentioning communication & updates, 73.7% report positive experiences. Customers frequently mention "easy to contact". **Q: Is Beast Mode Lawn Care responsive and quick?** A: Based on 18 reviews mentioning responsiveness & speed, 83.3% report positive experiences. Customers frequently mention "responsive". **Q: Is Beast Mode Lawn Care affordable and fairly priced?** A: Based on 15 reviews mentioning pricing & value, 86.7% report positive experiences. Customers frequently mention "Reasonable". **Q: Is Beast Mode Lawn Care easy to schedule with?** A: Based on 12 reviews mentioning scheduling & booking ease, 100% report positive experiences. Customers frequently mention "They were extremely accommodating". **Q: Does Beast Mode Lawn Care handle service quality?** A: Service Quality appears in 35 of 101 reviews, 97.1% of them positive. **Q: Does Beast Mode Lawn Care handle lawn care & maintenance?** A: Lawn Care & Maintenance appears in 32 of 101 reviews, 100% of them positive. **Q: Does Beast Mode Lawn Care handle professionalism?** A: Professionalism appears in 16 of 101 reviews, 100% of them positive. **Q: Does Beast Mode Lawn Care handle communication & responsiveness?** A: Communication & Responsiveness appears in 15 of 101 reviews, 80% of them positive. **Q: Does Beast Mode Lawn Care handle lawn mowing?** A: Lawn Mowing appears in 14 of 101 reviews, 85.7% of them positive. **Q: Does Beast Mode Lawn Care handle pricing & value?** A: Pricing & Value appears in 14 of 101 reviews, 85.7% of them positive. **Q: Does Beast Mode Lawn Care handle reliability & punctuality?** A: Reliability & Punctuality appears in 13 of 101 reviews, 100% of them positive. **Q: Does Beast Mode Lawn Care handle customer service?** A: Customer Service appears in 12 of 101 reviews, 91.7% of them positive.