Sheree'

My experience as a first time customer started off not good but ended very well. There was miscommunication among the company’s workers that was supposed to cut my yard and their secretary. They never ended up showing up for my appt. I was so disappointed due to I had been communicating thru text with the secretary and she confirmed that they were going to be arriving to my home soon. They never showed up. I reached out to the company the next day to find out what happened. The secretary was very apologetic and explained what happened in reference to the miscommunication between her and the workers. She then reached out to the owner Halainna. Halainna literally made my day. She was very apologetic and advised me this was definitely the first time this type of situation happened. She was really embarrassed as the owner. She personally came out herself the very next day with a staff member on their off day and not only cut my grass but at no charge. I definitely didn’t expect that and was grateful and very satisfied with their great work on my yard. They definitely made up for my initial experience and I will definitely continue to use their services. Thank you so much again Halainna!😊

← Back to all reviews