Jacksonville, FL
What customers say about Beast Mode Lawn Care
Beast Mode Lawn Care in Jacksonville, FL has collected 101 reviews spanning from January 2022 through May 2026, with an overall positive sentiment rate of 92.1% and a sentiment score of 0.78, though the trend line is noted as declining. The business covers a range of outdoor services, with general lawn care generating the highest volume of feedback at 40 mentions and a 95% positive rate. Lawn mowing was noted in 19 reviews at 84.2% positive, while yard cleanup (4 mentions, 100% positive) and landscaping (4 mentions, 100% positive) drew uniformly favorable responses.
Lawn cleanup received a more moderate 75% positive rate across 4 mentions. Among service aspects, Courtesy & Friendliness and Scheduling & Booking Ease both reached 100% positive across 23 and 12 mentions respectively, indicating consistent strengths in interpersonal interactions and appointment experience. Professionalism & Conduct was cited in 59 reviews at 93.2% positive, and Punctuality & On-Time Service earned 91.7% positive across 24 mentions.
Pricing & Value registered 86.7% positive over 15 mentions, and Responsiveness & Speed came in at 83.3% positive across 18 mentions. Communication & Updates, mentioned in 19 reviews, sits at 73.7% positive, a figure that warrants attention as it approaches the threshold for concern, and Problem Resolution & Effectiveness stands at 75% positive across 8 mentions. The most notable area of concern is Technical Knowledge & Expertise, which recorded only a 60% positive rate across 5 mentions, falling below the 70% threshold.
“We have great lawn care from Beast Mode Lawn Care. They always do a professional job on our yard and they always show up on the day scheduled. They are awesome and we are very grateful they are our lawn care service.”
At the topic level, Service Recovery & Problem Resolution drew a 50% positive rate across 6 reviews, indicating that when issues arise, resolution outcomes are inconsistent. The Communication & Responsiveness topic similarly showed an 80% positive rate across 15 reviews. Technician Nathan is the only individually named staff member, appearing in 5 reviews with an average rating of 4.4 out of 5.
Topics such as Lawn Care & Maintenance, Professionalism, Reliability & Punctuality, Cleanup Services, Recurring Service, and Landscaping & Installations each reached 100% positive rates, reflecting strong performance in day-to-day execution. The declining review trend suggests the business may be experiencing a shift in customer experience or engagement in more recent periods.
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