Topic
Communication & Responsiveness
80% positiveAcross 101 reviews of Beast Mode Lawn Care in Jacksonville, FL, communication & responsiveness appears in 15 reviews (80% positive), from 2022-01-03 through 2026-05-21.
Key findings
Communication & Responsiveness mentioned in 15 of 101 reviews (14.9%)
80% of Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Communication & Responsiveness reviews: 4.4★
Aspects most discussed in these reviews
Responsiveness & Speed
73%11 mentionsCommunication & Updates
67%10 mentionsProfessionalism & Conduct
40%6 mentionsScheduling & Booking Ease
33%5 mentionsCourtesy & Friendliness
27%4 mentionsPricing & Value
13%2 mentions
Reviews mentioning communication & responsiveness
Lori and Kevin Floyd
After losing lawn service 3 weeks ago, I dreaded having to find a new team I could count on. Beast Mode put all the fears to rest. The communication has been outstanding. They came out for the first cut today and everything looks great. We were starting to look pretty shabby. I'd highly recommend.
Response from owner
May 21, 2026
Garrick Miller
Professional and responsive.
Response from owner
May 17, 2026
DAVE G
Five stars for beast mode. I called nine places they were the only ones to call back. Came out quickly for estimate,scheduled an appointment and did a great job. All were professional, courteous, and thorough. Will be using them again.
Response from owner
May 15, 2026
Rick P
The team at Beast Mode have been very professional, easy to contact, and my yard always looks amazing when they are done. I highly recommend Beast Mode!
Response from owner
June 27, 2024
Justin Flanders
The service scheduling phone system was surprisingly easy to use. It sounded like an AI intake form.
Response from owner
March 13, 2026
Snowy Coleman
I was really in a clutch and I didn’t know what to do. I went through and called people all over Jacksonville to cut my grandmother‘s grass and no one responded. I live out of town so I definitely understand the concern, but the owner took his time contacted me, went over communicated with my grandmother And was so attentive to every need. I am so thankful and I definitely will continue to do business and I recommend this lawn care service to anyone.
Response from owner
October 5, 2025
Katie O'Donnell
Love Beast Mode Lawncare! Reasonable and very communicative. Small business who is awesome to work with!
Response from owner
October 29, 2024
Angel Ferebee
They do an amazing job and evern try to get to you on short notice. They are prompt with response time. I've been using this company for about 3 months now. I have no complaints.
Response from owner
August 20, 2024
Google User
Very unprofessional and not trustworthy. Nathan really disappointed us and lied to us saying our lawn, hedges and cleaning of the property was completed. When i went to the property they did cut the lawn but did not do the hedges and cleaning of the property. I reached to him and sent him pictures. I did not get back any response from him. He did not even attempt to try and handle the situation mannerly. If I was a new customer seeking lawn care services i would suggest seeking elsewhere.
Response from owner
May 31, 2024
Jeremy Doughman
When I was in a pinch and my yard needed mowed at my old house, my other lawn care company would not book two houses under the same plan. I called several other lawn companies to mow my old house for just single time and I either did not hear back from them or they said they required atleast 2 or 3 service calls. Not beast mode. With no hesitation they accepted and was a little shocked by my story. They just gained a new customer!
Response from owner
April 26, 2024
Alyssa Colon
Very friendly and responsive on emails. The yard looks awesome! A text they sent when they were here came in to my phone late so they had to leave but were nice enough to come back around to service the yard. Would highly recommend!
Response from owner
April 10, 2024
Jane Gordon
They meant well and perhaps they were stressed by the holidays, but when there was a hiccup with getting in backyard, and theit 9 am appt ended up at 6 pm, customer service person replied to me pretty much placing responsibility for all on me in derogatory terms. They might have been a good service but after that derogatory email interaction, I won’t be using their services
Response from owner
December 22, 2023
Tiffany Mofield
Never returned call.
Response from owner
July 27, 2022
Korben S.
My wife and I were in a car accident back in September of 2021. Due to that, we couldn’t keep up with our lawn care. I tried calling multiple lawn care companies around Jacksonville and all of them either couldn’t mow our lawn, quoted me an outrageous price, or wanted me to pay for a yearly service. I kinda gave up until I made a post on FB Marketplace stating I was looking for a company or person to mow for a few months while I recover. Beast Mode were the first to respond and they did not disappoint. They were extremely accommodating and the prices are reasonable considering the great service they provide. 10/10 would recommend.
Response from owner
April 11, 2022
PamsPoshPlush
💙 Wonderfully lawn service. We rented a new house and the yard was a mess & we didn't have a lawn mower. We found your service & you all came out right away. Super friendly & provided great service. I appreciate how easy it was to schedule & communicate with you all. Thank you, Pam 🌴🌺
Response from owner
April 11, 2022