Communication & Responsiveness

Matt Skowronski

Beast mode completed overgrowth removal and stump grinding on the side of my garage.<br>I was extremely impressed with the work completed and their responsiveness. I was out of town while the work was completed and I received prompt updates on the work and photos when the job was complete.<br>I would absolutely recommend Beast mode to anyone looking for lawn care and I will definitely be using them in the future.

Brandon Beverly

Very fast service and a reasonable price….. No issues with booking usually responds really quickly.

Garrick Miller

Professional and responsive.

DAVE G

Five stars for beast mode. I called nine places they were the only ones to call back. Came out quickly for estimate,scheduled an appointment and did a great job. All were professional, courteous, and thorough. Will be using them again.

Rick P

The team at Beast Mode have been very professional, easy to contact, and my yard always looks amazing when they are done. I highly recommend Beast Mode!

Sheree'

My experience as a first time customer started off not good but ended very well. There was miscommunication among the company’s workers that was supposed to cut my yard and their secretary. They never ended up showing up for my appt. I was so disappointed due to I had been communicating thru text with the secretary and she confirmed that they were going to be arriving to my home soon. They never showed up. I reached out to the company the next day to find out what happened. The secretary was very apologetic and explained what happened in reference to the miscommunication between her and the workers. She then reached out to the owner Halainna. Halainna literally made my day. She was very apologetic and advised me this was definitely the first time this type of situation happened. She was really embarrassed as the owner. She personally came out herself the very next day with a staff member on their off day and not only cut my grass but at no charge. I definitely didn’t expect that and was grateful and very satisfied with their great work on my yard. They definitely made up for my initial experience and I will definitely continue to use their services. Thank you so much again Halainna!😊

Justin Flanders

The service scheduling phone system was surprisingly easy to use. It sounded like an AI intake form.

Snowy Coleman

I was really in a clutch and I didn’t know what to do. I went through and called people all over Jacksonville to cut my grandmother‘s grass and no one responded. I live out of town so I definitely understand the concern, but the owner took his time contacted me, went over communicated with my grandmother And was so attentive to every need. I am so thankful and I definitely will continue to do business and I recommend this lawn care service to anyone.

Katie O'Donnell

Love Beast Mode Lawncare! Reasonable and very communicative. Small business who is awesome to work with!

Angel Ferebee

They do an amazing job and evern try to get to you on short notice. They are prompt with response time. I've been using this company for about 3 months now. I have no complaints.

Jeremy Doughman

When I was in a pinch and my yard needed mowed at my old house, my other lawn care company would not book two houses under the same plan. I called several other lawn companies to mow my old house for just single time and I either did not hear back from them or they said they required atleast 2 or 3 service calls. Not beast mode. With no hesitation they accepted and was a little shocked by my story. They just gained a new customer!

Alyssa Colon

Very friendly and responsive on emails. The yard looks awesome! A text they sent when they were here came in to my phone late so they had to leave but were nice enough to come back around to service the yard. Would highly recommend!

Jane Gordon

They meant well and perhaps they were stressed by the holidays, but when there was a hiccup with getting in backyard, and theit 9 am appt ended up at 6 pm, customer service person replied to me pretty much placing responsibility for all on me in derogatory terms. They might have been a good service but after that derogatory email interaction, I won’t be using their services

Savannah Rose

Suffered this crew through Lawnstarter one time and they scalped chunks of our yard down to dirt and left brown crop circles with their mower from cutting wayy too short. Our lawn has been fine until we were assigned this crew. Now it's sad and brown everywhere. It was Monday 4/17 and now the 27th and it hasn't recovered at all. I guess they left their blades too low or something. They'd probably be better hired directly so you can actually speak to them vs them just swinging in, saying your grass is too long, and then butchering it.<br><br>They blew off the driveway though.

Brittany Overy

They do a great job and listen to our requests when we ask them! They are very timely and professional also!

Tiffany Mofield

Never returned call.

Korben S.

My wife and I were in a car accident back in September of 2021. Due to that, we couldn’t keep up with our lawn care. I tried calling multiple lawn care companies around Jacksonville and all of them either couldn’t mow our lawn, quoted me an outrageous price, or wanted me to pay for a yearly service. I kinda gave up until I made a post on FB Marketplace stating I was looking for a company or person to mow for a few months while I recover. Beast Mode were the first to respond and they did not disappoint. They were extremely accommodating and the prices are reasonable considering the great service they provide. 10/10 would recommend.

PamsPoshPlush

💙 Wonderfully lawn service. We rented a new house and the yard was a mess & we didn't have a lawn mower. We found your service & you all came out right away. Super friendly & provided great service. I appreciate how easy it was to schedule & communicate with you all. Thank you, Pam 🌴🌺