Beast Mode Lawn Care

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Topic

Communication & Responsiveness

80% positive

Across 101 reviews of Beast Mode Lawn Care in Jacksonville, FL, communication & responsiveness appears in 15 reviews (80% positive), from 2022-01-03 through 2026-05-21.


Key findings

  • Communication & Responsiveness mentioned in 15 of 101 reviews (14.9%)

  • 80% of Communication & Responsiveness reviews are 4 or 5 stars

  • Average rating in Communication & Responsiveness reviews: 4.4★

Aspects most discussed in these reviews

  • Responsiveness & Speed

    73%11 mentions
  • Communication & Updates

    67%10 mentions
  • Professionalism & Conduct

    40%6 mentions
  • Scheduling & Booking Ease

    33%5 mentions
  • Courtesy & Friendliness

    27%4 mentions
  • Pricing & Value

    13%2 mentions

Reviews mentioning communication & responsiveness

May 21, 2026

Lori and Kevin Floyd

After losing lawn service 3 weeks ago, I dreaded having to find a new team I could count on. Beast Mode put all the fears to rest. The communication has been outstanding. They came out for the first cut today and everything looks great. We were starting to look pretty shabby. I'd highly recommend.

Response from owner

Thank you so much for your kind review we hope to continue satisfactory services for your property each time!

May 21, 2026

May 17, 2026

Garrick Miller

Professional and responsive.

Response from owner

Thank you for the review! We always strive to keep that professionalism and quick response to serve our customers with all of their lawn care needs!

May 17, 2026

May 15, 2026

DAVE G

Five stars for beast mode. I called nine places they were the only ones to call back. Came out quickly for estimate,scheduled an appointment and did a great job. All were professional, courteous, and thorough. Will be using them again.

Response from owner

Thank you for your kind and honest review! We look forward to continuing outstanding services for your property!

May 15, 2026

May 10, 2026

Rick P

The team at Beast Mode have been very professional, easy to contact, and my yard always looks amazing when they are done. I highly recommend Beast Mode!

Response from owner

Thank you we strive to do our beast and professionally at all times!!

June 27, 2024

March 12, 2026

Justin Flanders

The service scheduling phone system was surprisingly easy to use. It sounded like an AI intake form.

Response from owner

Thank you for the helpful feedback and review!

March 13, 2026

October 5, 2025

Snowy Coleman

I was really in a clutch and I didn’t know what to do. I went through and called people all over Jacksonville to cut my grandmother‘s grass and no one responded. I live out of town so I definitely understand the concern, but the owner took his time contacted me, went over communicated with my grandmother And was so attentive to every need. I am so thankful and I definitely will continue to do business and I recommend this lawn care service to anyone.

Response from owner

Thank you for the kind words and review! We are so happy we could transform your grandmothers yard! Our team is pleased with the outcome. We look forward to keeping it top shape!

October 5, 2025

October 28, 2024

Katie O'Donnell

Love Beast Mode Lawncare! Reasonable and very communicative. Small business who is awesome to work with!

Response from owner

Thank you we try our best to accommodate our clients!!

October 29, 2024

August 20, 2024

Angel Ferebee

They do an amazing job and evern try to get to you on short notice. They are prompt with response time. I've been using this company for about 3 months now. I have no complaints.

Response from owner

Thank you we are glad you are having a positive experience!!!

August 20, 2024

May 31, 2024

Google User

Very unprofessional and not trustworthy. Nathan really disappointed us and lied to us saying our lawn, hedges and cleaning of the property was completed. When i went to the property they did cut the lawn but did not do the hedges and cleaning of the property. I reached to him and sent him pictures. I did not get back any response from him. He did not even attempt to try and handle the situation mannerly. If I was a new customer seeking lawn care services i would suggest seeking elsewhere.

Response from owner

We do not lie to anyone at this company, If there was a misunderstanding or something taken out of context maybe follow up with the company and make sure what is being said is correct. You are a property manager managing the property from Orlando. You stated you went out of country and forgot about your property and needed it serviced you were only billed for mowing,edging,trimming,blowing you were never billed for hedge trimming the hedges your bill was only $75.00. We hope you didn’t think everything would get done for $75.00. We here at Beast Mode Lawn Care hold ourselves to the highest of standards when it comes to being professional at all times. I am sorry if something got taken out of context. We hope you have a better day.

May 31, 2024

April 26, 2024

Jeremy Doughman

When I was in a pinch and my yard needed mowed at my old house, my other lawn care company would not book two houses under the same plan. I called several other lawn companies to mow my old house for just single time and I either did not hear back from them or they said they required atleast 2 or 3 service calls. Not beast mode. With no hesitation they accepted and was a little shocked by my story. They just gained a new customer!

Response from owner

Thank you we try to look after our customer clientele always!!

April 26, 2024

April 10, 2024

Alyssa Colon

Very friendly and responsive on emails. The yard looks awesome! A text they sent when they were here came in to my phone late so they had to leave but were nice enough to come back around to service the yard. Would highly recommend!

Response from owner

Thank you for your kind words. We really strive to be customer friendly and have our clients back when they need us to take care of them.

April 10, 2024

December 22, 2023

Jane Gordon

They meant well and perhaps they were stressed by the holidays, but when there was a hiccup with getting in backyard, and theit 9 am appt ended up at 6 pm, customer service person replied to me pretty much placing responsibility for all on me in derogatory terms. They might have been a good service but after that derogatory email interaction, I won’t be using their services

Response from owner

I hope this comment clarifies the accusations you are claiming against the company to be inaccurate. You hired us to provide you with a bi weekly maintenance service. You received an appointment alert notification which you accepted, also being told the times were approximate because with lawn maintenance every lawn is different in size. The team came out to your property on several different occasions and you were never home or had an excuse on why the technicians could not complete the work. You were also given FREE services on the work that was completed. I am sorry that you feel like it was ALL of the company fault. We hope you have Happy Holidays!!! Beast Mode Lawn Care LLC

December 22, 2023

July 27, 2022

Tiffany Mofield

Never returned call.

Response from owner

Sorry you have left a one star review, WE return all of our calls in a timely manner, as our loyal customers are aware if you need to reach us quicker you can email us at Beastmodelawncarellc@gmail.com.

July 27, 2022

April 10, 2022

Korben S.

My wife and I were in a car accident back in September of 2021. Due to that, we couldn’t keep up with our lawn care. I tried calling multiple lawn care companies around Jacksonville and all of them either couldn’t mow our lawn, quoted me an outrageous price, or wanted me to pay for a yearly service. I kinda gave up until I made a post on FB Marketplace stating I was looking for a company or person to mow for a few months while I recover. Beast Mode were the first to respond and they did not disappoint. They were extremely accommodating and the prices are reasonable considering the great service they provide. 10/10 would recommend.

Response from owner

Thank you! Korben we were glad to help you during your time of need.

April 11, 2022

April 10, 2022

PamsPoshPlush

💙 Wonderfully lawn service. We rented a new house and the yard was a mess & we didn't have a lawn mower. We found your service & you all came out right away. Super friendly & provided great service. I appreciate how easy it was to schedule & communicate with you all. Thank you, Pam 🌴🌺

Response from owner

Thank you! Glad we could help you get your lawn under control!

April 11, 2022